Ryokanbook supports multiple languages so that international guests can use the service with confidence.

📌 Supported Languages

• Japanese 🇯🇵
• English 🇬🇧
• Traditional Chinese (繁體中文) 🇹🇼

💬 Language Selection on LINE

• When you register, you can select your preferred language.
• All guidance, questions, and payment notifications will be sent in the selected language.

📲 Chat Features

• On the “Ryokanbook Guest” LINE account, you can chat directly with Ryokanbook (with translation) at any time except on the day of your stay.
• On the day of your stay, the guest and the ryokan can chat directly through Ryokanbook Guest. An automatic translation feature is available, allowing smooth communication even if you don't speak Japanese.
• Translation is supported between Japanese ⇔ English / Traditional Chinese (繁體中文).

🙋‍♀️ Frequently Asked Questions (FAQ)

Q. Can I change my language after registration?

A. Yes. Please send a language-change request message on Ryokanbook Guest LINE. We will switch your language to Japanese, English, or Traditional Chinese (繁體中文) as requested.

Q. Do ryokan staff speak English or Chinese?

A. It depends on the facility, but you can communicate safely using the automatic translation chat on Ryokanbook Guest.